Site Policy & FAQs

All payments for Mobile Zone Ent. non-refundable. All cancelations within 7 days of your event qualify for a no penalty rebooking within 60 days, subject to space availability. The Host will be responsible for any additional charges based on schedule.  All cancelations for add-ons within 14 days of your event qualify for a refund. The Host will be responsible for designated an administrative and/or restocking fee. This amount is stated on the items RETURN and REFUND POLICY.

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FAQs(Frequently Asked Questions)

Question- Is there a deposit required? A- Yes there is a $50 non-refundable deposit required when booking.

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Question- Do I have to book 2 hours? Yes, unless you live in Garland, Mckinney, Mesquite, Allen or Plano TX.  Contact us for pricing.

 

Question- Does trailer have A/C & heating? A. Yes, We are climate controlled and able to book and game year-round.

 

Question- Is there Wi-Fi available during gaming? A- Yes, if not wanting guest to have Wi-Fi access during gaming time please add in comments when booking.

 

Question-What areas do you service? We have our service areas listed in our about us page. If you do not see your area listed or have any questions about areas listed call or text us at (945)217-3104 for more information.

 IsDDo there a deposit required?          A.

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